Effie Bersoux featured in Kathimerini for her insights on the Gen Z workplace paradox and why leaders must rethink what “work” means
Home Interview The Gen Z Workplace Paradox: Why Employers Must Rethink What “Work” Means

The Gen Z Workplace Paradox: Why Employers Must Rethink What “Work” Means

They’re not lazy. They’re just done with systems that don’t make sense anymore.

When Kathimerini recently explored why many employers “don’t love” Gen Z, it hit a nerve. Because behind the stereotypes and frustrations lies a deeper story, one that reveals how dramatically the idea of work has changed.

Gen Z and the Shift from Office Hours to Life Balance

Gen Z grew up in a hyper-connected world, one where work is something you do, not somewhere you go.

They value flexibility, diversity, and mental health, preferring remote or hybrid models that give them freedom and focus. For them, productivity isn’t measured by how long you sit at a desk but by the impact you create.

Many leaders still see this mindset as defiance. In reality, it’s adaptation to a digital era that rewards creativity, not presence. When young professionals say “this meeting could’ve been an email,” they’re not being difficult, they are protecting time and energy for meaningful work.

This shift challenges companies to re-evaluate what truly drives results: output, trust, and purpose.

What Employers Are Missing About the Gen Z Workforce

For many employers, Gen Z employees can feel like a mystery. They’re ambitious but selective, talented yet restless. They want feedback, but they also want freedom. It’s easy to label this behavior as “entitled”, but that label misses the point. What we’re seeing isn’t a lack of work ethic. It’s a cultural mismatch between traditional leadership models and the expectations of a new kind of workforce.

In my experience building global teams at GrowthGirls, I’ve learned that Gen Z doesn’t reject work, they reject outdated systems. They don’t respond to authority by hierarchy, but to authenticity through empathy. When leaders expect compliance instead of curiosity, they lose the chance to build real connection.

The Mentorship Gap Between Generations

One of the biggest gaps in today’s workplace isn’t digital, it’s emotional.
Many Gen Z professionals crave guidance, not supervision. They want mentors who can help them translate potential into performance. According to Deloitte, over half of them say their managers rarely play that role.

That gap doesn’t mean they’re difficult to manage,  it means they were raised in a feedback-rich, coaching-oriented world, and they expect the same at work. When we step into that space as leaders, we don’t just “teach”, we model growth.

From Control to Connection: Building Trust in Hybrid Teams

Traditional management was built on visibility, if you could see people working, you could trust the outcome. But in hybrid and remote environments, that logic collapses.

For Gen Z, trust isn’t earned through presence -it’s built through communication, clarity, and consistency. They want to understand why something matters, not just what to do. Leaders who communicate context and empower ownership build teams that deliver more, even from afar.

It’s time to trade micromanagement for mentorship and control for connection.
Because when people feel seen, they no longer need to be watched.

Meaning, Mental Health & Metrics

If there’s one thing that defines Gen Z employees, it’s their refusal to separate success from wellbeing. They’ve seen the burnout of previous generations, the 60-hour workweeks, the “always-on” culture and they’ve decided to write a new playbook.

According to Deloitte’s Global Gen Z and Millennial Survey, nearly nine out of ten Gen Z professionals say that purpose is essential to their satisfaction and mental health. To them, a job isn’t just a paycheck, it’s a reflection of their values. When meaning disappears, motivation follows.

As leaders, we can either fight that shift or learn from it. Because what Gen Z is teaching us is not about fragility, it’s about focus.

Why Purpose Is the New Productivity

For decades, we’ve measured success by metrics: output, hours, performance reviews. But purpose changes the equation. When employees understand the why behind their work, they don’t need external motivation, they self-activate.

A purpose-driven environment doesn’t mean lowering expectations. It means aligning goals with meaning, so people perform better because they care more deeply.

Modern leadership isn’t about squeezing results from people.
It’s about designing systems that make fulfillment productive.

The Leadership Mindset Shift: From Metrics to Meaning

Mental health and performance aren’t competing forces, they’re connected systems.
When people feel psychologically safe, creativity flourishes. When they’re supported, they take risks. When they’re trusted, they grow.

This requires a leadership shift: from checking boxes to checking in.
We need to normalize conversations about burnout, emotional load, and workload design, not as “benefits,” but as business imperatives.

Because a healthy team isn’t a luxury.

It’s a growth strategy.

Lessons from the Four-Day Work Week

For years, the idea of a four-day work week sounded like a utopian dream, until countries like Iceland, the U.K., and New Zealand proved it could actually work.
After Iceland’s pilot, 90 % of the workforce adopted shorter hours with no loss in productivity. Stress levels dropped, equality improved, and overall job satisfaction rose dramatically.

To many Gen Z employees, this isn’t radical, it’s logical. They’re not asking to work less; they’re asking to work smarter, in ways that protect focus, creativity, and mental health.

When a generation raised on data sees evidence that wellbeing and results can coexist, they expect leadership to evolve accordingly. The question isn’t “Can we afford flexibility?”, it’s “Can we afford burnout?”

What the Data Reveals About Productivity and Wellbeing

Studies across six countries show a clear pattern: reduced working hours lead to fewer sick days, higher engagement, and greater innovation.


The model known as 100-80-100 (100 % pay, 80 % time, 100 % productivity), demonstrates that balanced schedules don’t hinder performance; they enhance it.

For Gen Z, these insights validate what they’ve been saying all along: rest fuels results.
And for leaders, it’s proof that modern productivity is no longer about time spent, but about energy applied.

Designing Work Cultures That Thrive, Not Survive

The next generation won’t settle for workplaces that measure value in exhaustion. They seek environments that combine trust, autonomy, and wellbeing and they’ll move on quickly from those that don’t.

Forward-thinking organizations are already experimenting with flexible schedules, AI-assisted workflows, and outcome-based metrics. These aren’t “perks”; they’re strategic levers for attracting and retaining talent.

Because when teams are rested and respected, growth becomes sustainable.

What Smart Leaders Can Do Next

Understanding Gen Z isn’t about lowering expectations, it’s about raising the standard for leadership.
The new generation doesn’t want to be managed; they want to be mentored. They don’t follow titles; they follow trust.

If we want to attract and retain top talent in this new era, we must stop clinging to the past and start designing workplaces that inspire ownership, creativity, and purpose.

Five Ways to Future-Proof Your Team Culture

  1. Redefine performance.
    Replace hours with outcomes. Set measurable goals and let your team decide how to reach them.
  2. Mentor, don’t micromanage.
    Gen Z thrives on feedback loops, not fear. Regular check-ins build loyalty far more effectively than surveillance tools.
  3. Communicate context.
    “Because I said so” doesn’t work anymore. Explain the why behind every decision, clarity builds commitment.
  4. Reward learning.
    Recognize experimentation and growth, not just success. Curiosity is the currency of innovation.

Lead with empathy.
Be the example of the culture you want to see. Emotional intelligence is the new leadership KPI.

The Mindset Shift Every Leader Needs

True leadership today is about creating the conditions for autonomy and accountability to coexist.

It means trusting people enough to let them surprise you, and supporting them enough so they can.

The best leaders I know don’t just talk about growth; they design it through systems, culture, and human connection.

When we give people the safety to fail and the permission to grow, they don’t just perform better.

They help build companies that last.

The Bigger Picture: Conscious Leadership

Every generation has challenged the one before it but what’s happening with Gen Z is more than a generational clash. It’s a paradigm shift.

Baby Boomers built stability.
Gen X brought pragmatism.
Millennials championed innovation.
And now, Gen Z brings consciousness, a demand for meaning, transparency, and psychological safety.

They’re not trying to destroy the system; they’re simply asking why it still runs the way it does.

And maybe that’s exactly the question leaders should be asking too.

Why Conscious Leadership Is the Future

Conscious leadership is about awareness: of self, of others, and of the systems we create. It means balancing profit with purpose, growth with wellbeing, and speed with sustainability.

Leaders who practice consciousness don’t fear feedback. They invite it.
They see culture as an ecosystem: one that needs care, not control.

In this new era, the most successful companies won’t be the ones that adapt to Gen Z, but the ones that evolve with them, co-creating workplaces where every generation thrives.

A Reflection for Leaders

Gen Z isn’t the generation employers don’t love.
They’re the mirror showing us how fast the world is changing and how urgently leadership must evolve with it.

If we want to build organizations that grow, not just survive,
we need to stop teaching employees how to fit into the past and start designing futures worth belonging to.

This article was inspired by my interview and reflections featured in Kathimerini’s piece, “Gen Z: The Generation Employers Don’t Love.

The conversation sparked important questions about leadership, culture, and how we can bridge generational gaps at work.

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